The Joint Commission’s Hospitals, Language, and Culture (HLC) study is issuing a new research report, One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations. This report provides a framework to help organizations meet the challenges of providing safe, quality care to culturally and/or linguistically diverse patients. Though the report is based on the findings from an in-depth study of hospitals, all types of health care organizations can use this framework to take an in-depth look at their current practices and guide efforts to address the cultural and language needs of the populations they serve.
To download a free copy of One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations please visit www.jointcommission.org/PatientSafety/HLC/
Filed under: QA/QI | Tagged: Joint Commission